Never let it be said that MSI does not own up when they make an error! MSI put out some erroneous information to a customer regarding potential support for next-gen AMD CPUs on their MSI X370 XPower Gaming Titanium motherboard. This information applies to all of their 300 and 400 series AM4 motherboards.
MSI would like to advise all of its loyal customers that they are performing extensive testing on the 300- and 400- series motherboards for compatibility of next-gen AMD Ryzen CPUs. As the launch of the next-gen AMD CPUs arrives, MSI will release a compatibility list of MSI AM4 motherboards.
MSI will also be releasing a host of BIOS versions to include compatibility with the next-gen AMD APUs for the 300- and 400- series motherboards. The expected release date is in May of this year.
There isn’t really much more to say but, Thank You MSI for owning up and letting all of your customers know that your human too. Errors in information happen. It is nice to see a company step up and acknowledge the release of incorrect information.
Check out the full press release below. If you own one of these motherboards or have additional questions, make sure to call MSI’s very knowledgeable group of support technicians.
NEXT-GEN AMD CPU & APU SUPPORT ON MSI 300- AND 400-SERIES AM4 MOTHERBOARDS
It has come to our attention that MSI Customer Support has regrettably misinformed an MSI customer with regards to potential support for next-gen AMD CPUs on the MSI X370 XPOWER GAMING TITANIUM motherboard. Through this statement, we want to clarify the current situation.
At this point, we are still performing extensive testing on our existing lineup of 300- and 400-series AM4 motherboards to verify potential compatibility for the next-gen AMD Ryzen CPUs. To be clear: Our intention is to offer maximum compatibility for as many MSI products as possible. Towards the launch of the next-gen AMD CPUs, we will release a compatibility list of MSI AM4 motherboards.
Below is a full list of upcoming BIOS versions which include compatibility for the next-gen AMD APUs for our 300-Series and 400-Series AM4 motherboards based on the latest AMD Combo PI version 1.0.0.0. These BIOS versions are expected to be released in May this year.
X470 motherboards
B450 motherboards
X370 motherboards
B350 motherboards
*Download and install the latest BIOS using M-Flash to update mentioned models.
**Ensure to always download the latest BIOS from msi.com corresponding product pages.
*** Compatibility varies according to model. Please refer to official product pages and BIOS release.
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As a world leading gaming brand, MSI is the most trusted name in gaming and eSports. We stand by our principles of breakthroughs in design, the pursuit of excellence, and technological innovation. Integrating gamers’ most coveted extreme performance, realistic visuals, authentic sound, precise control, and smooth streaming functions into its gaming rigs, MSI frees gamers from tedious trial and error and pushes gaming performance beyond limits. The determination to surpass past achievements has made MSI a ‘True Gaming’ brand with gaming spirit throughout the industry! For more product information, please go to www.msi.com.